Frequently Asked Questions

Our website features flameproof and non-flameproof control panels, VFD panels, HMI panels and PLC-based control solutions. Tell us about the equipment and process you need to control so we can discuss a suitable configuration.

We welcome custom panel enquiries. Share your load details, voltage, control requirements, available space, installation environment and any drawings or preferred components. The final build scope is confirmed through the quotation and approved technical documents.

Include your name and contact number, company name if relevant, panel type, quantity, delivery location and a short description of the application. Load lists, drawings, required ratings and project deadlines help us prepare a more useful response.

The forms open WhatsApp with a prepared message containing your enquiry. Review it and press Send in WhatsApp to deliver it to us. You can also call +91 9172099438 or email riddhicontrolssystem@gmail.com.

The website is a product catalogue and enquiry channel. It does not provide an online checkout. Prices, payment details and order acceptance are discussed with our team and confirmed in writing.

No. Suitability depends on the specific enclosure, components, certification and site classification. For a flameproof application, provide the relevant hazardous-area requirements and request the documentation for the proposed panel before approving it.

Cost depends on ratings, components, automation complexity, enclosure, testing, quantity and delivery scope. Contact us for a project-specific quotation and ask which taxes and services are included.

Lead time depends on design approval, component availability and production scope. Our team will discuss the expected schedule in your quotation or order confirmation. Please mention any required delivery date at the enquiry stage.

Tell us whether you need installation, commissioning, site testing or training. Availability, location, scope and charges must be confirmed in the quotation; these services should not be assumed to be included with every panel.

Ask our team for the warranty and support terms for your proposed panel. Coverage, duration and the service process depend on the agreed order. For an existing panel, share the order reference, panel details and a description of the issue.

We are based in Zar Complex Lake View Building 4-C/28, Zar Complex, Survey Number 3, Golani Naka, Vasai East, Vasai-Virar, Maharashtra 401208. Our listed hours are Monday to Sunday, open 24 hours. Please coordinate workshop visits and on-site appointments with the team in advance.

Contact us as early as possible. Changes and cancellations depend on the agreed terms and how far design, procurement or manufacturing has progressed. Ask for written confirmation of any revised costs or schedule.